Terms of Use

Laneigedeals Terms of Use

1. Introduction

Welcome to Laneigedeals (the “Website”), your trusted source for LANEIGE’s top-rated Korean skincare and makeup—formulated with exclusive water-based ingredients that deliver fast, noticeable results. These Terms of Use (the “Terms”) govern your access to and use of the Website, including all content, features, and services available on or through laneigedeals.com. By accessing or using the Website, you (“User”) agree to be bound by these Terms. If you do not agree to these Terms, please do not access or use the Website.

2. Eligibility to Use the Website

To use the Website, you must be at least 18 years of age or have the legal capacity to enter into binding contracts in your jurisdiction. By using the Website, you represent and warrant that you meet this eligibility requirement, will comply with all applicable laws and regulations, and will not use the Website for any unlawful or unauthorized purpose—including purchasing LANEIGE products for resale in violation of our policies.

3. User Accounts

3.1 Account Creation

You may create a user account on the Website to access enhanced features, such as saving order history, storing preferred shipping addresses, tracking deliveries (consistent with our 6-12 day standard delivery timeline), and streamlining future purchases of LANEIGE skincare and makeup. When creating an account, you must provide accurate, complete, and up-to-date information (including your name, email address, and a secure password). You are solely responsible for maintaining the confidentiality of your account credentials.

3.2 Account Responsibilities

You agree to notify Laneigedeals immediately at [email protected] if you suspect any unauthorized access to or use of your account (e.g., unknown orders, changed personal details). Laneigedeals will not be liable for any loss, damage, or unauthorized purchases arising from your failure to protect your account or report suspicious activity. We reserve the right to suspend or terminate your account at any time if we believe you have violated these Terms, engaged in fraudulent behavior, or misused the Website.

4. Permitted & Prohibited Uses

4.1 Permitted Uses

You may use the Website solely for the following purposes:

  • Browsing, searching for, and purchasing LANEIGE’s skincare and makeup products (e.g., water-based moisturizers, tinted lip balms).
  • Accessing your account to manage orders, update personal information, or track shipments.
  • Contacting our customer service team for support (e.g., product ingredient questions, skincare routine recommendations, return assistance).
  • Reading product descriptions, usage guides, and policy details (e.g., Shipping Policy, Refund Policy) to make informed purchasing decisions.

4.2 Prohibited Uses

You agree not to engage in any of the following prohibited activities while using the Website:

  • Accessing, modifying, or attempting to bypass unauthorized parts of the Website, including backend databases, order processing systems, or other users’ accounts.
  • Using automated tools (e.g., bots, crawlers, scrapers) to collect, copy, or extract content from the Website (e.g., product images, ingredient lists, pricing details) without prior written permission from Laneigedeals.
  • Transmitting, uploading, or posting content that is illegal, offensive, defamatory, discriminatory, or infringes on third-party intellectual property rights (e.g., counterfeit product claims, copyrighted skincare tutorials).
  • Interfering with the Website’s functionality, including causing server overload, introducing malware/viruses, or disrupting normal user access (e.g., during peak shopping periods for limited-edition LANEIGE products).
  • Reselling, redistributing, or licensing LANEIGE’s products or Website content to third parties for commercial gain (e.g., selling our water-based serums on other platforms without authorization).
  • Impersonating Laneigedeals, our team members, or another user (e.g., creating a fake account to mislead customers or steal information about skincare preferences).

5. Intellectual Property Rights

All content on the Website—including product images, LANEIGE logos, trademarks (“Laneigedeals”), text descriptions (e.g., ingredient benefits, usage instructions), and software (collectively, “Intellectual Property”)—is owned by or licensed exclusively to Laneigedeals or LANEIGE. This Intellectual Property is protected by copyright, trademark, and international intellectual property laws. You may not copy, reproduce, modify, distribute, display, or create derivative works of any Intellectual Property without prior written permission from Laneigedeals. Unauthorized use of our Intellectual Property may result in legal action.

6. Product Information & Availability

6.1 Accuracy of Product Information

Laneigedeals strives to provide accurate, up-to-date information about LANEIGE products, including ingredients (especially exclusive water-based components), skincare benefits, sizing, color descriptions, and pricing. However, we do not warrant that all product information is error-free or complete. Product images are for illustrative purposes only—actual packaging or shade may vary slightly due to screen resolution or lighting. If you have questions about a product, please contact [email protected] before placing an order.

6.2 Product Availability

Product availability on the Website is subject to change without notice. We reserve the right to limit the quantity of any item you may purchase (e.g., popular water-based moisturizers) and to discontinue products at any time. If an item you ordered becomes unavailable after purchase, we will notify you via email and issue a full refund (in USD) in accordance with our Refund Policy (processed within 5-10 days).

7. Third-Party Links & Services

The Website may contain links to third-party websites or services (e.g., payment processors, LANEIGE’s official skincare blog, social media platforms) that are not owned or controlled by Laneigedeals. These links are provided for your convenience only—Laneigedeals does not endorse, monitor, or assume responsibility for the content, privacy policies, or practices of any third-party site. You access third-party websites at your own risk, and we recommend reviewing their terms of use and privacy policies before engaging with them.

8. Limitation of Liability

To the maximum extent permitted by applicable law, Laneigedeals shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your access to or use of the Website. This includes (but is not limited to) damages related to:

  • Product defects, ingredient discrepancies, or color variations (addressed via our Refund/Exchange Policy).
  • Shipping delays or lost packages (addressed via our Shipping Policy).
  • Website downtime, technical glitches, or unauthorized account access.
  • Reliance on third-party links or services.
  • Skin reactions resulting from improper product use (always follow LANEIGE’s usage instructions and conduct a patch test if you have sensitive skin).

Our total liability to you for any claims related to the Website or these Terms shall not exceed the total amount you paid for LANEIGE products in the 12 months preceding your claim.

9. Indemnification

You agree to indemnify, defend, and hold harmless Laneigedeals, its affiliates, employees, and agents from and against any claims, losses, damages, liabilities, or expenses (including reasonable attorneys’ fees) arising from:

  • Your violation of these Terms or applicable laws.
  • Your misuse of the Website (e.g., fraudulent purchases, unauthorized content sharing).
  • Your purchase, use, or resale of LANEIGE products in violation of our policies.
  • Any content you transmit or post on the Website that harms a third party (e.g., false reviews of LANEIGE products).

10. Changes to These Terms

Laneigedeals reserves the right to modify these Terms at any time. When we make changes, we will post the revised version on the Website immediately upon taking effect. By continuing to access or use the Website after the updated Terms are published, you agree to be bound by the new terms. We recommend reviewing these Terms periodically.

11. Termination

Laneigedeals may terminate or suspend your access to the Website at any time, without prior notice, if you violate these Terms, engage in harmful behavior, or fail to comply with our policies. Upon termination:

  • Your right to use the Website will cease immediately.
  • You must stop accessing or using any of Laneigedeals’ services.
  • Provisions of these Terms that by their nature should survive termination (e.g., intellectual property rights, limitation of liability, indemnification) will remain in effect.

12. Contact Us

If you have questions, concerns, or disputes related to these Terms or your use of the Website, please contact our customer service team:

  • Email: [email protected]
  • Business Address: 3121 Barard Street, Savannah, Georgia 31401, United States

We respond to all inquiries within 24-48 business hours (Monday-Friday).